What Is Mediation?


Mediation is a conflict resolution process in which mediators help participants have a difficult conversation, get clear about what's important to everyone, and make decisions that meet the needs of those involved. In mediation, people speak for themselves and make their own decisions.






In early 2006, MACRO (Maryland Mediation and Conflict Resolution Office) sponsored a project titled, "How Shall We Mediate Thee?". In this project, the same fictional dispute was mediated by several mediation models, which are used in MD. Lorig Charkoudian & Erricka Bridgeford are seen here, providing a demo for Community Mediation Maryland's Inclusive model of mediation. 




The BIG 3 of Mediation


  •  Non-judgmental: Mediators listen, ask questions, and try to clarify what’s important to everyone. They don’t give advice, won’t decide who’s right or wrong, and they won’t take sides

  • Confidentiality: Mediators maintain confidentiality except for issues of child abuse, elder abuse and credible threats of violence. Mediation contents are inadmissible as evidence in civil court hearings. Mediators destroy their notes at the end of the mediation. 

  •  Voluntary. Mediation is voluntary. Participants are at the table of their own free will and can end the process at any time. No one will be forced to do anything they do not want to do in the process. Nobody will be forced to agree to anything they do not want to agree to.


Need Mediation? Visit one of our Centers.