Lorig Charkoudian, Executive Director

Lorig Charkoudian

Lorig Charkoudian, Ph.D. is the Executive Director of the Community Mediation Maryland. Her work includes developing innovative partnerships with state agencies including the Department of Education, Department of Public Safety and Correctional Services, Department on Aging and others, to bring collaborative conflict resolution to new and unique forums. 

Prior to becoming Executive Director, she served as Community Mediation Maryland’s Director of Research and Training. Lorig founded and served for seven years as the Executive Director and lead trainer for the Community Mediation Program in Baltimore City. She has trained hundreds of mediators all over Maryland as well as police, judges, and social workers. Lorig served on the Maryland Alternative Dispute Resolution Commission which established the Maryland Mediation and Conflict Resolution Office.

Lorig co-founded Community Mediation Maryland and served as Board Chair. Lorig received her Ph.D. in Economics from The Johns Hopkins University. The focus of her research was on the public cost of conflict and the cost savings of mediation to the Baltimore City Police Department. Lorig serves as an adjunct professor at the University of Baltimore in the Negotiations and Conflict Management Program. Lorig’s current research examines the impact of various aspects of the mediation process on outcomes and experiences for participants.


Erricka Bridgeford, Training Director


Erricka is the Director of Training for Community Mediation Maryland. In this capacity, she provides training to the 18 community mediation centers in Maryland, as well as to state agencies and organizations. She has provided advanced skills training to mediators at the Maryland Human Relations Commission, for Federal EEOC mediators, the National Geo-Spacial Intelligence Agency, and at many national conferences. 

Prior coming to CMM, Erricka was a case manager at Community Mediation in Baltimore City, giving her a unique insight into the challenges of working with people in conflict from the beginning of a referral through the completion of the mediation. Erricka was promoted to Director of Training and Volunteer Development, where she trained, mentored, evaluated, and supervised both new and experienced mediators. 

Erricka was trained to be a mediator in 2001.  She describes her excitement about conflict resolution as an opportunity for people in conflict to find peaceful resolutions. Erricka’s experience with conflict continues to include watching friends and family fight, kill and die as the only options for ending disputes. The philosophy that conflicts can be vented and creatively resolved by those involved to truly meet their needs, is one that brings Erricka hope. This hope fuels her commitment to being a part of changing the culture of conflict in our society.


Hope Braveheart, AmeriCorps Director

Hope Braveheart has worked for Community Mediation Maryland since 2007, and has worked in the field of community service since 1998.

Since 2007, CMM's AmeriCorps program has doubled in size. Hope's main role at CMM is to recruit, coordinate and support AmeriCorps members who are ready to serve at Community Mediation Centers throughout Maryland.

Being able to interpret the federal funding policies and procedures into the community mediation movement is another crucial role Hope fills. Her favorite aspect of community mediation is that it is a social service with a focus on social change.










Caroline Harmon, Development Director


Caroline Harmon is the Development Director at Community Mediation Maryland.  A community mediator since 1997, and a mediation consumer, Caroline is dedicated to the model of community-based peacemaking that CMM builds and promotes.
Caroline served as the Executive Director of Community Mediation, in Baltimore City from 2003-2008, leading a team of staff and volunteers who developed dynamic new programs and tripled the agency's caseload and funding levels.
Caroline was on the Board of the National Association for Community Mediation from 2005-2008, serving as fundraising chair. She served on the CMM Board from 2003-2008, holding the positions of Vice President and fundraising chair from 2006-2008.
Caroline holds a BA in Social Welfare from the UC Berkeley and a Masters of Social Work from the University of Maryland, Baltimore, with a specialization in Nonprofit Management and Community Organizing.  Before becoming involved in community mediation, she was a neighborhood organizer, a public transit advocate, a domestic violence hotline counselor, and Director of Research and Training at Center for Poverty Solutions.



 Tracee Ford, Mentorship Specialist

Tracee Ford is an experienced and professional mediator and facilitator who possesses creative energy and the ability to help groups meet their goals. From 2004 to 2011, Tracee served at different times as the Outreach Coordinator, the Director of Training and Outreach, and the Executive Director for Community Mediation in Baltimore. She has extensive experience training mediators for: Office of Public Defenders, Baltimore City Police Department, Office of Labor Commission, Baltimore City Public Schools, and community mediation centers in Prince George’s County, Anne Arundel County, Hagerstown, and Baltimore. Tracee is an evaluator for the Community Mediation Maryland Performance Based Evaluation for Mediators.